Privacy Policy
Last updated: March 14, 2026
Bankd Holdings, Inc. ("BANKD", "we", "us", or "our") operates the BANKD mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
We may collect the following types of information:
- Account Information: Email address, username, and profile photo you provide during registration.
- Trading Data: Your trading activity, positions, order history, and portfolio information within the Service.
- Wallet Information: Blockchain wallet addresses generated for your account for the purpose of facilitating deposits and withdrawals.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about how you interact with the Service, including pages viewed, features used, and time spent.
- Log Data: IP address, browser type, access times, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process your trades and manage your account.
- Generate and display your activity on the social feed and leaderboard (as applicable).
- Send you transactional communications, such as account verification codes.
- Monitor and analyze usage trends to improve the Service.
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
- Public Profile: Your username, profile photo, and trading activity may be visible to other users through the social feed and leaderboard.
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
- Trading Infrastructure: Trade execution data is transmitted to our exchange infrastructure partners to process your orders.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
4. Blockchain Transactions
Deposits and withdrawals involve blockchain transactions that are publicly recorded on the applicable blockchain network. We cannot control or alter this public record. Wallet addresses associated with your account may be visible on-chain.
5. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing of your information.
- Request portability of your information.
To exercise these rights, contact us at privacy@bankd.app.
8. Children's Privacy
The Service is not intended for users under the age of 18. We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Bankd Holdings, Inc.
Email: privacy@bankd.app